If you are in crisis, call our 24/7 COAST Crisis Line at 1-877-825-9011. For Information and Referral, call 905-693-4270.

You are currently on the:

CMHA National

Visit our provincial websites


Your personal health information is important for us to serve you.

This information is collected to determine your needs and to direct your service pathway and treatment. We may gather details on your physical and mental health and your personal health history.

Privacy and Security of Information

The Personal Health Information Protection Act, 2004, requires anyone who provides health services to protect health information. We only collect the health information we need to  determine your needs and cannot be use it for any other purposes without your permission.

Consent and Sharing Your Information

We will ask for your consent before securely sharing your personal health information with other service providers. If you agree to share the information, it will be used to:

Information collected by CMHA Halton is kept confidential.

However, we are allowed or may be required by law to share your information in these circumstances:

Selected data from our information system and assessments or questionnaires may   be shared with program funders, partner programs, or organizations for reporting or  research purposes or to improve services. We undertake robust privacy reviews to   ensure proper establishment of processes for electronic data sharing.

We may use unidentified and aggregate (combined) data from evaluation surveys in publications or reports.

On occasion, files may be reviewed by a governing college or our accrediting body to ensure that appropriate processes are being followed in accordance with standards and guidelines.

You can change your consent or request to correct, update, or get a copy of your information. We will also investigate any suspected breach or unauthorized access to your information.

If you have concerns or want to know more about how we handle your information, please speak the person providing your support or contact our Privacy Officer at [email protected].

You also have the right to contact the Information and Privacy Commissioner of Ontario:

2 Bloor Street East, Suite 1400 Toronto, ON  M4W 1A8 

416-326-3333 or 1-800-387-0073 

[email protected]


We do not automatically gather any personal information from visitors to our website, such as your name, phone number, e-mail, or address. This information is only obtained if you supply it voluntarily by contacting us via e-mail or signing up to receive our newsletter. Any personal information you provide to us will not be sold to any third party.

Skip to content